Privacy Policy
Last updated: May 2026
1. Introduction
PorosiaIme ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for automated order management from WhatsApp and Instagram.
2. Information We Collect
We collect the following types of information:
Account Information: Email address, business name, and phone number provided during registration.
Instagram Data: When you connect your Instagram account, we access your Instagram messages to detect and process orders. We store message content, sender information, and order details.
WhatsApp Data: When you connect WhatsApp Business, we process incoming messages to detect orders automatically.
Order Data: Products, quantities, prices, customer names, addresses, and phone numbers extracted from your conversations.
3. How We Use Your Information
We use the collected information to:
• Process and organize orders from your social media conversations
• Display order data in your management dashboard
• Send automated order confirmations to your customers
• Improve our order detection and parsing algorithms
• Provide customer support
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only with:
• Meta Platforms: As required to maintain the Instagram and WhatsApp API integrations
• Service providers: Who assist in operating our platform (hosting, databases)
• Legal requirements: When required by law or to protect our rights
5. Data Retention
We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting us or using the account deletion feature in your dashboard settings.
6. Data Deletion
You have the right to request deletion of all your data. To do so:
• Go to your Dashboard → Settings → Delete Account, or
• Send an email to albiondbg1@gmail.com with subject "Data Deletion Request"
We will process your request within 30 days and confirm deletion via email. Upon deletion, all your account data, messages, orders, and customer information will be permanently removed from our systems.
7. Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing (bcrypt), and JWT-based authentication. However, no method of transmission over the Internet is 100% secure.
8. Third-Party Services
Our platform integrates with Meta's Instagram API and WhatsApp Business API. Your use of these services is also governed by Meta's Privacy Policy and Terms of Service. We encourage you to review Meta's policies at facebook.com/privacy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: albiondbg1@gmail.com